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SHIPPING & RETURNS

Shipping Policy

At Balaji Hardware, we strive to provide a seamless shipping experience for our customers. We offer various shipping methods and ensure secure packaging to protect your purchases during transit. Our shipping costs are transparent and competitive, reflecting our commitment to customer satisfaction.
We understand the importance of clear communication, and we aim to keep our shipping policy straightforward to build trust and loyalty with our customers.
If you have any questions about our shipping methods or costs, please feel free to reach out to our customer service team.

  • Processing Time: Orders are typically processed within 24hrs

  • Shipping Methods: We offer various shipping options, including standard and expedited shipping.

  • Shipping Rates: Rates are calculated at checkout based on your location and selected shipping method.

  • Delivery Time: Estimated delivery times vary by location. Please allow 2 to 3 business days for domestic orders and 1 to 2 weeks for international orders.

Note: We are not responsible for delays caused by carriers or customs.

Return & Exchange Policy

Our return and exchange policy is designed to offer peace of mind to our customers. If you have changed your mind about a purchase or are dissatisfied with a product, we are here to assist you with a hassle-free return or exchange process.
We believe that a customer-friendly refund and exchange policy is essential for building trust and confidence in the quality of our products. Your satisfaction is our priority, and we are committed to making your shopping experience with us as smooth as possible.
For more details about our return and exchange policy, please contact our dedicated customer service team.

We want you to be completely satisfied with your purchase. If you’re not, we’re here to help!

  • Return Period: You may return items within 24hrs of receiving your order.

  • Condition for Returns: Items must be unused, in their original packaging, and with all tags attached.

  • Return Process: To initiate a return, please contact our customer service at @balajihardwarestores@gmail.com     to receive a return authorization.

  • Return Shipping Costs: Customers are responsible for return shipping costs unless the item is defective or incorrect.

  • Refunds: Once your return is received and inspected, we will process your refund within 2-3 business days. Refunds will be issued to the original payment method.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us within 24hrs of receipt. We will provide a replacement or refund as needed.

Customer Support

For any questions about shipping or returns, please contact our customer support team at

 @balajihardwarestores@gmail.com or +91-9552759552 / +91-02024275639

Thank you for choosing Balaji Hardware with Excellence Store!

We appreciate your business and are here to assist you.

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